Customer Support Of Live Chat Software - 1726 Words

Satisfying your customers is the number one goal. That’s why, a wave of businesses are investing in live chat software as a customer support option. Research tells us that â€Å"live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone.† But live chat is more than just a customer support tool. One-on-one communication with customers opens the doors to learning more about consumer behavior. Live engagement can uncover product mishaps and branding opportunities. Gain more from your live chat software. Here are six ways to move your team beyond customer support: 1. Increase Sales On average, 67% of shoppers abandon their online shopping carts. And most leave due to checkout process confusion, lack of product information, or unanswered questions about payment options and shipping costs. Live chat changes this paradigm by offering immediate assistance to â€Å"save† lost sales. Marketing professional Lior Levin agrees that chat agents make an impact when they walk shoppers through the sales process. Levin says, â€Å"This helps eliminate bounces away from retail websites and ensure that full shopping carts make it through check out.† Moreover, savvy live chat reps can answer the customer’s initial inquiry and spot opportunities to help the individual with product offerings. Shoppers are more likely to buy when informed. In the example below, agent Adam responds to Jaye’s product question. Then, Adam offersShow MoreRelatedReasons Why You Should Opt Norton Chat Support : Quick Support872 Words   |  4 PagesReasons Why You Should Opt Norton Chat Support| Quick Support on 1-800-445-2810 Toll Free Viruses are the threats, which are downloaded because of extreme utilization of internet. These are consequently downloaded with different files. These are executable file which when run once can duplicate it into a few times and can harm you computer and annihilate all data saved money on your computer. These are likewise helping hackers to take data and critical data from your computer. If you need to keepRead MoreErp Systems973 Words   |  4 Pagesthat can serve all of the enterprise’s needs while SCM software focuses on planning, optimization and decision-making processes in segments of the supply chain. ERP is also a cost saving application as it can be leased (in our case NDI took it from Intuitive Manufacturing systems). The ease of ERP implementation and use is also very important in comparison with SCM. 2. Identify the supply chain segments that the ERP supports. ERP supports inventory management that helped to double inventoryRead MoreSpeech Recognition : A Gift Of The Advancement981 Words   |  4 Pagesin the modern world. Through this technology, you can easily dictate your thoughts anywhere, by just speaking. The voice to text translation software will convert the voice, acoustic signals into the text message, thus offer the facility and reliability to the person using it. The person using voice to text translation feature has to just speak and the software will catch the sound and enter it as text on the computer. This will help people in giving instructions or writing the text at a faster rateRead MoreCase Study : Open Source Crm Systems1313 Words   |  6 PagesPart A 1. You are the CIO of a small company with a rapidly growing customer base. Which CRM system would you use: on-premise CRM system, on-demand CRM system, or open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each type of CRM system for your business (10 points) - On-premise CRM systems is when a company buys a system from a vendor and then installs them. This is expensive, time consuming, and inflexibleRead MoreTechnology Hsbc Case Study977 Words   |  4 PagesTechnology-HSBC Case Study March 10, 2012 Professor Shaw Argosy University How has the company chosen to improve its knowledge of customers and therefore its decision making? Analyze the management, organization, and technology dimensions of the solution. HSBC, as with other banks, took advantage of many poor consumers looking to own their own home. These consumers had low credit scores, are in default or have low income, which means there was a higher probability of them not paying backRead MoreThe Importance Of Smarter Service Technology897 Words   |  4 Pagestheir consumers want with smarter service. YTech is at the forefront of customer service technology, including robotic automation and virtual agents. We work with consumer brands around the world to deliver intelligent experiences that keep customers coming back. In today’s world where our everyday actions are greatly impacted by technology, we deliver software that helps drive consumer insights; customer interfaces, supports your brand promise and enables the launch and implementation of new productsRead MoreDesigning A Specific Type Of Ecommerce Website Essay1580 Words   |  7 Pagesthe easy and cost-effective automation of many customers Who don’t have time to Shop/Purchase and also don’t want to buy online so this application is helpful for such users etc. 1.4 SCOPE OF WORK :- The scope of this solution is any person who is involved in Sales, Purchase, Searching Shops and Saloons according to users locations and maintaining sellers , rent sellers ,saloons information . It also provides reminders for appointment to customers of saloons. 1.6 COMPARISONS WITH EXISTING SYSTEMRead MoreProposal for Google Apps for Business1633 Words   |  7 Pages------------------------------------------------- Overview Friends for Africa, a non-governmental organization (NGO) with its operational base in Nigeria is looking for and end-to-end email system with collaboration capabilities. It evaluated other services including Microsoft Office Live 365, but finally settled with Google Apps. Successful implementation of Google Apps is expected to increase Friends for Africa’s staff productivity. ------------------------------------------------- Business Opportunity Friends for Africa isRead MoreWhat ´s Marketing Automation Essay886 Words   |  4 Pagesmessage or offering deals that are tailored to what your customers need is the key to an effective marketing. Knowing a customer or potential customer one by one can be tricky and tedious, good thing there are software to do that for you. The ability to customize email and send it to different versions to different subscribers is a great marketing tool. This is called dynamic content and it is usually available for enterprise-class email software. Beyond the dynamic content is the core of marketingRead MoreMicrosoft Corporation : The World s Biggest Software Company1596 Words   |  7 PagesCorporation is the world’s biggest software company, best known for Disk Operating System, Windows Operating System, and software such as Office. The name â€Å"Microsoft† comes from the combination of microcomputer and software. It was founded by childhood friends, Bill Gates and Paul Allen. It all started after they converted BASIC, a popular computer programming language, for use on an early personal computer, the Altair. This inspired them to start their own software company. Their first successful operating

Performance Appraisal And Compensation Evaluation

Introduction My topic is performance appraisal and compensation. This topic is something that we often deal with where I work and there are huge inconsistencies throughout the department. It is also something that I am very passionate about. Managers have a tendency to evenly distribute compensation, just to keep everyone on the same level. My purpose through this paper is to argue that employees deserve to be judged ethically and consistently . They should be recognized, and encouraged through performance appraisals to show that their work is appreciated. Body At work ethics are a part of almost everything we do, this is especially true of performance evaluations. It is very important to approach performance evaluations in an ethical manner as to avoid letting personal or other irrelevant issues cloud the issues at hand. That being said there is more than one type of ethics that you can apply to performance evaluations. I will provide an overview of the types of ethics I will use and evaluate the ways in which the use of these ethics would be practical in relation to a performance evaluation. According to Gilbert (2012), â€Å"Normative ethics prescribes what people should do.† (p. 25) In other words normative ethics is black and white in that there is what is right and what is wrong and there is no grey area. The other form of ethics I will be using is called utilitarianism. Utilitarianism is, that the moral act is the act that provides the greatest amount of good to theShow MoreRelatedThe Role Of Performance Appraisals On Compensation Decisions1599 Words   |  7 Pagesof Performance Appraisals in Compensation Decisions The rise in the competitiveness of the ever-changing business environment has caused organizations to search for strategic ways to obtain and sustain a competitive advantage. Human resource managers can create competitive advantage for an organization by implementing effective performance appraisal systems, which properly compensate and incentivize employees. Incentivizing and compensating employees through an effective performance appraisal systemRead MorePerformance Appraisals and Employee Performance1035 Words   |  4 Pagesï » ¿Performance Appraisals and Employee Performance: Performance appraisals are constantly viewed as burdensome tasks that employers would like to avoid despite understanding the significance of evaluating the performance of employees. This consideration is further fueled in organizations and companies with minimal pay raises and bonuses as well as those with downsized compensations. Organizations that take similar initiatives to deal with current economic challenges also experience difficultiesRead MoreJob Evaluation for a Human Resource Manager738 Words   |  3 PagesJob evaluation for a Human Resource Manager Job evaluation is a systematic approach used for defining the relative value or worth or size of job or duties and responsibilities in an organization in order to establish internal relativity and provide the base for designing an equitable grade structure, grading jobs in the structure and managing relativities. In this case study, I will evaluate the performance of a Human Resource Manager. A Human Resource Manager is the individuals who help inRead MorePerformance Management Systems And Compensation855 Words   |  4 Pagesuse of expatriates for inbound and outbound assignments. As such, new ways of determining performance and compensation have been developed. Performance management systems are now commonplace in Indian organizations and MNCs operating in India. The most frequently used system is the Target Based Evaluation/MBO. Most organizations are now also linking performance to rewards. Compensation and compensation plans vary widely throughout India. However, expatriates cost generally three times more thanRead MorePerformance Appraisal Performance Of Individual, Groups And Organizations Essay1139 Words   |  5 PagesIntroduction: Appraisal performance of individual, groups and organizations is something important for all organizations to succeed and achieve its objectives. Also it is used to evaluate the performance of the employees and monitor them to achieve the desired goal. Organizations usually apply performance appraisal to achieve certain objectives, and these objectives may be different from one organization to another also within the same organization from time to time. Performance appraisal being measuredRead MorePerformance Appraisal Performance Of Individual, Groups And Organizations1138 Words   |  5 PagesAppraisal performance of individual, groups and organizations is something important for all organizations to succeed and achieve its objectives. Also it is used to evaluate the performance of the employees and monitor them to achieve the desired goal. Organizations usually apply performance appraisal to achieve certain objectives, and these objectives may be different from one organization to another also within the same organization from time to time. Performance appraisal being measured againstRead MoreCreating Your Dream Job873 Words   |  4 Pagesas assigned. Product development, product improvement and product testing. Lab and Field performance testing. Project specific performance improvements. Customer correspondence for all field related performance issues. Lead retrofit implementation projects. Work with cooling tower manufacturers and other vendors on design improvements. Technical training for technicians and sales. Maintain equipment performance certifications. Create and update equipment technical documents. Field technical customerRead MoreRecommendation And Justification : Evaluation And Rationale882 Words   |  4 Pagesassociation to recognize high and low performers, Microsoft doesn t need to utilize forced ra nking or constrained degrees to successfully separate appraisals and drive elite. Numerous organizations wrongly think stack positioning is the best way to oversee and prize brilliance. Here are some substitute steps we can bring to manage evaluation creep or random appraisals and low execution. Obviously different levels of execution give particular portrayals of the different levels of execution for specific skillsRead MoreThe Equal Pay Act Of 1963 Essay1500 Words   |  6 Pagespay. Pay was specifically structured for each position. Some pay structures even had multiple options with contracts designated to improve loyalty. EPA of 1967 was passed to deter gender equality in pay. JetBlue utilize their value to evaluate performance for pay incentives and tailored each pay grades to the job detail. Civil Rights Act of 1866 was created to cease racial inequality. With values such as caring and integrity JetBlue has distinguish themselves as pioneer in diversity. The way theyRead MoreThe New Vice President Over Administrative Affairs At Sweetwater State University1409 Words   |  6 PagesState University, Rob Winchester, has been tasked with â€Å"improving and developing a new appraisal system used to evaluate secretarial and clerical performance† at the university (Dessler, 2015, p. 287). Rob’s initial memo to the administrators instructed that in the future, no more than fifty percent of the secretaries under each supervisor could receive a rating of â€Å"excellent† on their annual performance appraisals. Immediately, this memo caused turmoil within the university with both the secretaries

Nightmare coming true free essay sample

True The house was filled with silence after a long day of people tracking their mess in and out of the house. I was sitting on the loveless as the door slowly crept open. My aunt slowly tiptoed in the door, quiet as a mouse to match my mom. As I walked down a pitch-black hallway, all I heard was my uncle saying, This could be the night. . I slowly walked down the pitch-black hallway that seemed four times as long as before. Tossing and turning that night, I tried to get some sleep.My room felt as if t was a long winter night, so dark I couldnt see my hand a foot in front of my face. I could hear the pitter patter of footsteps throughout the whole house. Suddenly the hallway light turned on as it made its way under my door. Just a second later my door flung open as fast as lighting! Hearing Jelly I think you need to come talk to your mom. We will write a custom essay sample on Nightmare coming true or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page in the sweetest voice. My stomach drops. All I could think was; this is the end.The time it took me to take the twenty steps to the living room, her body was already fillies. Asking myself over and over, What am I going to do? . I sat at her bedside holding her hand, hoping this was all Just a bad dream. Watching her leave the house for the last time was the worst gut-wrenching pain. I thought back to the time when she said, After I die, Im going home. . The feeling of never getting to hear her voice, laugh, or see her smile again was unbearable. Knowing this wasnt a dream, my worst nightmare came true.

Visual Analysis Annunciation Essay Example

Visual Analysis Annunciation Essay Realism was an art movement dating from the early 1800s lasting through the 1900s and even beyond. During this time, artists responded to the previous art movement, Romanticism. While Romanticism presented figures to the world in an idealistic way, Realism broke the boundaries by presenting life as is, in its whole untouched form. The realists wanted to break away from the formal artistic styles and subjects of the past. To do this, they painted ordinary working class people as opposed to the heroic, biblical, or royal figures as in years past. Their ultimate goal was to capture the humility of everyday life (Scholastic Press.) Two paintings from this period represent the movement by portraying the Virgin Mary as a recognizable young woman encountering an awesome presence. Both pieces are entitled Annunciation. The Annunciation is the event from the Christian Bible where the Archangel Gabriel comes to Mary and announces she is going to bear the Son of God. This is a very famous event and has been painted numerous times in multiple art movements. In movements pre-dating Realism, the Annunciation was portrayed as a grand event. Mary had a halo and was dressed in royal blue robes looking frightened by the angel. She often looked like a heavenly figure, standing out from any of her surroundings. Gabriel was painted with grand glowing wings and rich robes, surrounded by cherubs. While that kind of depiction is elaborate and grand with detail and spectacle, the Realism-influenced paintings made the event serene and powerful in an emotional way. We will write a custom essay sample on Visual Analysis Annunciation specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Visual Analysis Annunciation specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Visual Analysis Annunciation specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Henry Tanner’s Annunciation portrays a young woman sitting on a bed just right of center. She looks Palestinian, with dark hair and eyes, dressed in rags. To the left is a large yellow-gold figure, blurred. The woman’s gaze is shifted towards the figure and slightly upward. She has her hands folded in the lap and slouches over and slightly back. Her toes stick out of the blanket on her lap. Behin